Project One Metro Introduction
Task 1 Understanding the Metro
Project Two Metro Passenger Service
Task 1 Asking the Way and Giving Directions
Task 2 Inquiry Service
Task 3 Platform Service
Task 4 Interchange Station
Project Three Guiding Service
Task 1 Metro Station signs
Task 2 Getting on and Off
Task 3 Safety Checking
Task 4 Broadcasting
Project Four Ticket Service
Task 1 The Ticket Vending Machine (TVM)
Task 2 The Automatic Gate Machine
Task 3 Manual Ticketing
Project Five Special and Emergency Service
Task 1 Emergency Service
Task 2 Deal with Lost
Task 3 Complaints, Thanks and Apologies
Project Six Tourism Service
Task 1 Custom and Culture
Task 2 Natural Scenery and Historical Places
Appendix I Daily Conversation
Appendix II The Expressions about Rail Transit Service
Appendix III The Vocabulary of Rail Transit
Reference