part i writing in business english
unit 1 business writing basics
1 what is good business writing?
2 a guided tour of business writing process
3 a showcase of business writing samples
unit 2 job-search writing
1 cover letters
2 resumes
3 follow-up letters
4 letters of recommendation
unit 3 faxes, emails and memos
1 faxes
2 emails
3 memos
unit 4 reports and proposals
1 report
2 proposals
unit 5 business letters
1 letters of enquiries and replies
2 letters of orders and order execution
3 letters o payment shipment
4 letters of complaints and complaint replies
unit 6 promotional writing
1 advertisements
2 newsletters
3 brochures
4 presentations
prt ii translation in business english
keys
references