Chapter 1 �C�����Ն�ԃ Airport Terminal Service Enquiry 1.1 �C����· Asking the Way 1.2 �C����ԃ Seeking Help at the Information Desk 1.3 �C���t������ Medical Service in the Airport 1.4 �C��ُ�Ｐ�ò� Shopping and Dinning in the Airport Chapter 2 ������Ն�ԃ Ground Service Enquiry 2.1 �������` Flight Delay 2.2 �������\ Check-in Baggage 2.3 �x��ӆ�� Seats and Meal Reservation 2.4 ֵ�C���_ Check-in Counter 2.5 �˸ĺ��ͳ��� Refund��Change and Overbooked Chapter 3 �ǙC�����wǰ Boarding and Before Take-off 3.1 ���z Security Check 3.2 ��λ Seat 3.3 ���� Baggage 3.4 �����ÿ� Special Assistance 3.5 ���潻��̎�� Ground Transition Handling Chapter 4 �C�ϏV�� Cabin Announcement 4.1 ���wǰ Before Take-off 4.2 ������r��ͻ�l�¼� Abnormal Situations and Emergency 4.3 �����V�� Security Announcement 4.4 Ѳ�����½� Cruise and Descent 4.5 ���_ Arrival Chapter 5 �C�Ϸ��� Cabin Service 5.1 ͨ�ü�΢���� General Detail Service 5.2 ��ʳ���� Catering Service 5.3 ��ˮ���� Liquor and Beverage 5.4 �����ʳ Special Meal Chapter 6 ����ͻ�l��r Urgency and Emergency 6.1 ������� Turbulence 6.2 �t���¼� Medical Incident 6.3 ���� Fire Situation 6.4 �o���½��ͳ��x Emergency Descent and Evacuation 6.5 �o���O���B Introduction of Emergency Equipment Chapter 7 ���_ Arrival 7.1 �x�C Disembarkation 7.2 ���D���� Transfer Transit Service 7.3 ������ȡ Baggage Claim 7.4 ��վ�ǵ��潻ͨ Terminal Transportation Chapter 8 �~�Rƪ Vocabulary 8.1 �C�������~�R Airport Service 8.2 �ճ˷����~�R Air Service 8.3 ������~�R Catering Service 8.4 �����ʳ�~�R�����a Special Meal and Codes 8.5 �t�������~�R First-Aid 8.6 ������Ҫ�C�����a�� Domestic Airport Codes 8.7 ���H��Ҫ�C�����a�� International Airport Codes