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實用旅游英語聽說教程-(含光盤) 版權信息
- ISBN：9787563734429
- 條形碼：9787563734429 ; 978-7-5637-3442-9
- 裝幀：暫無
- 冊數：暫無
- 重量：暫無
- 所屬分類：>>
實用旅游英語聽說教程-(含光盤) 本書特色
郭學英、李啟金主編的《實用旅游英語聽說教程
》分三大部分：**部分為“接待禮儀篇”，內容包
括問候與介紹、致謝與道歉、告別；第二部分為“酒
店服務篇”，內容涵蓋客房預訂、禮賓服務、入住登
記、客房服務、餐廳點菜、餐廳結賬、送餐服務、康
樂中心、票務服務、商務中心、會議服務、處理投訴
、結賬離店等；第三部分為“導游服務篇”，內容包
括在飛機上、通過海關檢查、接機、去酒店、幫助入
住酒店、參觀景點、購物、處理突出事件、機場道別郭學英、李啟金主編的《實用旅游英語聽說教程
》分三大部分：**部分為“接待禮儀篇”，內容包
括問候與介紹、致謝與道歉、告別；第二部分為“酒
店服務篇”，內容涵蓋客房預訂、禮賓服務、入住登
記、客房服務、餐廳點菜、餐廳結賬、送餐服務、康
樂中心、票務服務、商務中心、會議服務、處理投訴
、結賬離店等；第三部分為“導游服務篇”，內容包
括在飛機上、通過海關檢查、接機、去酒店、幫助入
住酒店、參觀景點、購物、處理突出事件、機場道別
等。信息
實用旅游英語聽說教程-(含光盤) 內容簡介
本教材分三大部分：**部分為“接待禮儀篇”，內容包括問候與介紹、致謝與道歉、告別；第二部分為“酒店服務篇”，內容涵蓋客房預訂、禮賓服務、入住登記、客房服務、餐廳點菜、餐廳結賬、送餐服務、康樂中心、票務服務、商務中心、會議服務、處理投訴、結賬離店等；第三部分為“導游服務篇”，內容包括在飛機上、通過海關檢查、接機、去酒店、幫助入住酒店、參觀景點、購物、處理突出事件、機場道別等。
實用旅游英語聽說教程-(含光盤) 目錄
目錄
- 001 -
Part 1 Courtesy Service
接待禮儀篇
Unit 1 Greetings & Introductions 問候與介紹 ········································· 003
Unit 2 Thanks & Apologies 致謝與道歉 ················································ 008
Unit 3 Farewells 告別 ······································································ 014
Part 2 Hotel Service
酒店服務篇
Unit 4 Room Reservation 客房預訂 ····················································· 021
Unit 5 Concierge Service 禮賓服務 ······················································ 027
Unit 6 Checking In 入住登記 ····························································· 033
Unit 7 Chamber Service 客房服務 ······················································· 041
Unit 8 Taking Order in the Restaurant 餐廳點菜 ······································· 047
Unit 9 Paying Bills in the Restaurant 餐廳結賬 ········································ 053
Unit 10 Room Service 送餐服務 ························································· 059
Unit 11 Recreation & Fitness Center 康樂中心 ········································ 066
Unit 12 Tickets Service 票務服務 ························································ 072
Unit 13 Business Center 商務中心 ······················································· 079
Unit 14 Conference Service 會議服務 ·················································· 085
Unit 15 Dealing with the Complaints 處理投訴 ········································ 091
Unit 16 Checking Out 結賬離店 ························································· 097
Contents
目 錄
- 002 -
Part 3 Tour Guide Service
導游服務篇
Unit 17 On the Plane 在飛機上 ··························································· 107
Unit 18 Going Through the Customs 過海關 ··········································· 113
Unit 19 Meeting Guests at the Airport 接機 ············································ 119
Unit 20 On the Way to the Hotel 去酒店 ················································ 125
Unit 21 Helping the Tourists Check In 幫助入住酒店 ································ 131
Unit 22 Sightseeing (I) 參觀景點（一） ··············································· 137
Unit 23 Sightseeing (II) 參觀景點（二） ·············································· 143
Unit 24 Shopping 購物 ····································································· 148
Unit 25 Handling Problems and Emergencies 處理突發事件 ························ 154
Unit 26 Farewell at the Airport 機場道別 ··············································· 160
Appendix
附 錄
Appendix I Keys to the Exercises 練習答案 ············································ 169
Appendix II Tapescripts 錄音材料 ······················································· 188
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