module 1 pre-tour services project 1 tour introduction task 1 design a tour task 2 introduce a tour task 3 modify your design project 2 making reservations task 1 recommend a hotel task 2 \make reservations module 2 on arrival project 1 on the way to hotel task 1 welcome the tourists task 2 en-routeintroduction project 2 checking in task 1 design check-in procedures task 2 help the guests to check-in module 3 conducting the tour project 1 sightseeing task 1 develop skills and vocabulary task 2 mock interpretation (a natural scenic spot) task 3 mock interpretation (a historic cultural site) project 2 shopping task 1 shopping in guangzhou task 2 design a shopping tour task 3 guide a shopping tour project 3 dinning task 1 design a menu task 2 introduce cantonese cuisine task 3 know about chinese food culture project 4 recreation task 1 design recreational programs task 2 introduce recreational programs project g culture task 1 explore chinese culture task 2 introduce chinese cultural highlights module 4 departure project 1 checking out task 1 makea presentation on check out process task 2 help guests to check out project 2 bidding farewell task 1 make a farewell speech task 2 communicate on farewell project 3 at the airport task 1 at the airport task 2 communicate on departure formalities key to exercise listening scripts