Part I Layout of a Business Letter
Part II Terms of Contract
Chapter I Shipment
Chapter II Insurance
Chapter III Payment
Chapter IV Complaints and Claims
Part III Business Negotiation and Contract
Chapter V Establishment of Business Relations
Chapter VI Enquiries��Offers and Counter��offers
Chapter VII Conclusion of Business
Part IV Miscellaneous Materials
Part V Documentation
Chapter I Introduction
Chapter II Letter of Credit
Chapter III Bill of Exchange
Chapter IV Commercial Invoice
Chapter V Marine Bill of Lading
Chapter VI Insurance Policy
Chapter VII Packing List
Chapter VIII Certificate of Origin
Chapter IX Inspection Certificate
Part VI Appendix
Chapter I Electronic Mail(E��mail)
Chapter II Fax
Chapter III Telex