Unit �� Receiving visitors Lesson A We're here to see Diane Kennedy Lesson B Company visitors Section �� Meeting people at company reception Section �� Meeting people at the airport Quiz Unit 2 Visiting a place Lesson A Welcome to Lowis Engineering! Lesson B Finding your way Section �� Asking for and giving directions in a company Section II Asking for and giving directions in the street Quiz Unit 3 Talking about yourself Lesson A What do you do? Lesson B Your work and personalinformation Section �� Talking about your work Section �� Giving personal details Quiz Unit 4 Looking after visitors Lesson A Would you like a cup of coffee? Lesson B Business meals Section �� At a Western restaurant Section �� At a Chinese restaurant Quiz Unit 5 Business socialising Lesson A How was your flight? Lesson B Small talk Section �� Getting prepared Section �� Listening and speaking Quiz Unit 6 Introducing people Lesson A Nice to meet you! Lesson B Making introductions Section �� Introducing people Section �� Describing people Quiz Unit 7 Helping people Lesson A What can I do for you? Lesson B Asking for and offering help Section �� Asking for and offering help in the workplace Section �� A telephone help line Quiz Unit 8 Bidding farewell Lesson A See you again soon Lesson B Saying goodbye Section �� Ending a visit politely Section �� Seeing somebody off Quiz Appendices I�� Grammar notes and additional exercises II�� Unit word list III�� A-Z word list