Scene 1 Work Cognition
Basic Knowledge
Work Background
Section 1 Writing
Basics about E-mails
Section 2 Speaking
Interview for a Job
Section 3 Real Practice
Practical Skills�� Register an E-mail Account
Task of Practice�� Sending an E-mail
Exercises

Scene 2 Getting Customers
Basic Knowledge
Work Background
Section 1 Writing
Establishing Business Relationships
Invitation to Trade Fairs
Sales Promotion
Section 2 Speaking
Invitation to Canton Fair
Section 3 Real Practice
Practical Skills�� How to Search Buyers on Alibaba?
Task of Practice�� Search Buyers on Alibaba��com by Keywords
Exercises

Scene 3 Talking about the Price
Basic Knowledge
Work Background
Section 1 Writing
General Inquiry
Specific Inquiry
Offer
Counter Offer
Counter-counter Offer
Acceptance and Order
Section 2 Speaking
Talking Price of QQ Kite
Section 3 Real Practice
Practical Skills�� How to Post New Product on Alibaba��com?
Task of Practice�� Make Offers Based on FOB�� CFR�� CIF Terms
Exercises
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Scene 4 Talking about the Payment
Scene 5 Talking about the Shipment
Scene 6 Talking about the Packing
Scene 7 Talking about the Insurance
Scene 8 Signing the Contract
Scene 9 Talking about Claims

Key to Exercises
References