Part One Reader-Oriented Modern Business English Writing
Chapter 1 Process of Business English Writing
��. Introduction
��. Plan
��. Organize
��. Draft
��. Revise
��. Edit
Words and Expressions
Exercises

Part Two Modern Business English Writing
Chapter 2 Business English Letters
��. The Structure of a Business English Letter
��. The Format of a Business English Letter
��. Font
��. Punctuation
��. Envelope Addressing
Words and Expressions
Exercises

Chapter 3 Business English Email
��. Introduction
��. Writing Effective Email
��. Specimen Email
Words and Expressions
Exercises

Chapter 4 Business English Faxes
��. Introduction
��. Fax Cover Sheet
��. Conventions for Sending Fax
��. Specimen Faxes
Words and Expressions
Exercises

Chapter 5 Business English Memos
��. Introduction
��. Conventions for Writing Memos
��. Specimen Memos
Words and Expressions
Exercises

Chapter 6 Business English Minutes
��. Introduction
��. Strategies for Writing Effective Minutes
��. Specimen Minutes
Words and Expressions
Commonly Used Sentences
Exercises

Chapter 7 Business English Reports
��. Introduction
��. Formal Reports
��. Informal Reports
��. Specimen Reports
Words and Expressions
Commonly Used Sentences
Exercises

Chapter 8 Resume
��. Introduction
��. The Structure of a Resume
��. Formats of a Resume
��. Writing Style
��. Specimen Resumes
Words and Expressions
Exercises

chapter 9 Application Letter
��. Introduction
��. Outline for an Application Letter
��. Specimen Application Letters
Words and Expressions
Commonly Used Sentences
Exercises

Part Three Business Letters for International Trade
Chapter 10 A Brief Introduction to International Trade Practice ..
��.Introduction
��. General Procedures of Export Transactions
��. General Procedures of Import Transactions
Words and Expressions

Chapter 11 Establishing Business Relations
��. Introduction
��. The Structure of a Letter of Establishing Business Relations
��. Specimen Letters
Words and Expressions
Commonly Used Sentences
Exercises

Chapter 12 Enquiry
��. Introduction
��. The Structure of an Enquiry
��. Specimen Letters
Words and Expressions
Commonly Used Sentences
Exercises

Chapter 13 Offer
��. Introduction
��. The Structure of an Offer
��. Specimen Letters
Words and Expressions
Commonly Used Sentences
Exercises

Chapter 14 Counter-Offer
Chapter 15 Order and Acceptance
Chapter 16 Packing
Chapter 17 Shipment
Chapter 18 Payment
Chapter 19 Insurance
Chapter 20 Complaints,Claims and Adjustments
Appendix A Currency
Appendix B Banks
Appendix C Trade Tems
Appendix D Capitals and States of U.S.A
References