Preface to revised editionHow this book was written-and whyPRRT ONE : FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE 1 If You Want to Gather Honey, Dont Kick Over the Beehive 2 The Big Secret of Dealing with People 3 He Who Can Do This Has the Whole World with Him.He Who Cannot Walks a Lonely WayPRRT TWO : SIX WAYS TO MAKE PEOPLE LIKE YOU 1 Do This and Youll Be Welcome Anywhere 2 A Simple Way to Make a Good First Impression 3 If You Dont Do This, You Are Headed for Trouble 4 An Easy Way to Become a Good Conversatio Nalist 5 How to Interest People 6 How to Make People Like You InstantlyPRRT THREE : HOW TO WIN PEOPLE TO YOUR WAY OF THINKING 1 You Cant Win an Argument 2 A Sure Way of Making Enemies - and How to Avoid it 3 If Youre Wrong, Admit it 4 A Drop of Honey 5 The Secret of Socrates 6 The Safety Valve in Handling Complaints 7 How to Get Cooperation 8 A Formula That Will Work Wonders for You 9 What Everybody Wants 10 An Appeal That Everybody Likes 11 The Movies Do it. Tv Does it.Why Dont You Do it 12 When Nothing Else Works, Try ThisPRRT FOUR : BE A LEADER: HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTMENT 1 If You Must Find Fault, This is the Way to Begin 2 How to Criticise - and Not Be Hated for It 3 Talk About Your Own Mistakes First 4 No One Likes to Take Orders 5 Let the Other Person Save Face 6 How to Spur People On to Success 7 Give a Dog a Good Name 8 Make the Fault Seem Easy to Correct 9 Making People Glad to Do What You WantA Shortcut To Distinction