Chile
Introduction
Key Facts

Chapter 01 LAND & PEOPLE
Geography
Climate
Population
A Brief History
Government
Chile Today
Human Rights and the Pinochet Case
The Economy

Chapter 02 VALUES & ATTITUDES
Family
Apellidos Vinosos
Social Classes
The Church
A Divided Country
Understatement Is Key
Gender Relations
Solidarity end Support
Bureaucracy and Professionalism
Attitudes to Foreigners
Destope
The Cold de Piernos
Regional and Racial Differences

Chapter 03 CUSTOMS & TRADITIONS
Festivals and Holidays
Chiloe�� Island of Legends
The Mapuche
Traditional Dances

Chapter 04 MAKING FRIENDS
The First Contact
A Female Perspective
Developing a Friendship
Invitations Home
Timekeeping
A Note on Behavior
Humor and Picordio
Flirting

Chapter 05 THE CHILEANS AT HOME
Housing
Renting an Apartment
Maids�� Puerta Afuera or Puerta Adentro
Birth and Childhood
Education
Militarv Service
Marriage
Work and Daily Life
Shopping and Leisure
Health Provision

Chapter 06 TIME OUT
Eating and Drinking
Eating Out
Entertainment
Outdoor Activities
Money and Banking

Chapter 07 TRAVEL�� HEALTH�� & SAFETY
Flying
Trains
By Sea
Buses
Urban Transportation
Driving
Where to Stay
Health
Main Tourist Attractions

Chapter 08 BUSINESS BRIEFING
The Business Culture
Modernity and Tradition
Santiago and the Provinces
Hierarchy
Pitutos and Choqueteo
Doing Business with Chileans
Arranging Meetings
Punctuality and Formalities
Negotiations and Decision Making
On Not Saying "No"
Contracts
Business Entertainment
Dress Code
Women in Business

Chapter 09 COMMUNICATING
Chilean Spanish and Chilenismos
Greetings and Forms of Address
The Media
Mail
Telephones
Internet
Conclusion
Appendices
Places
People
Exercises