chapter 1 telephone call 打電話 section 1 appointment with doctor 預約看醫生 dialogue 1 making an appointment預約 dialogue 2 canceling an appointment 取消預約 section 2 calling a taxi 打電話叫出租 dialogue 1 calling action 打電話給行動出租車公司 dialogue 2 calling barwood 打電話給橫木出租車公司 section 3 making emergency call 打緊急電話 dialogue 1 reporting fire 報告火災 dialogue 2 medical emergency 緊急醫療情況chapter 2 shopping 購物 section 1 buying food 買食品 dialogue 1 asking about items on sale 詢問減價食品 dialogue 2 looking for advertised goods 尋找廣告上的商品 dialogue 3 checking out through an express lane 通過快速通道結賬 dialogue 4 checking out at self service 在自助服務機上結賬 dialogue 5 scanning non-barcode items 掃描非條碼商品 dialogue 6 using a card to make payment 用卡付款 dialogue 7 avoiding overpayment 避免多付款 section 2 purchasing clothes 買衣服 dialogue 1 looking around 走走看看 dialogue 2 looking for clothes 找衣服 dialogue 3 paying for clothes at the check-out counter 在收銀臺付款 dialogue 4 returning clothes at customer service 在顧客服務處退衣服 section 3 purchasing other necessities 購買其他必需品 dialogue 1 asking about “rebate” 詢問返現 dialogue 2 testing a purchase 測試需購買的商品 dialogue 3 buying a computer accessory 買電腦配件 dialogue 4 bargaining討價還價chapter 3 at the apartment 在公寓 section 1 having problems with apartment equipment 公寓設備有問題 dialogue 1 asking for equipment repair and maintenance 要求設備維修 dialogue 2 equipment problems 常見設備問題 dialogue 3 changing the toilet lid and seat 換馬桶蓋和馬桶座 section 2 getting other services 獲得其他服務 dialogue 1 paying rent 交房租 dialogue 2 copying documents 復印文件 dialogue 3 getting quarters 換25美分的硬幣 dialogue 4 requesting exterminator 要求滅蟲 dialogue 5 catching a mouse 捉老鼠 section 3 having contacts with neighbors 和鄰居接觸 dialogue 1 talking about the neighborhood 談論周圍地區 dialogue 2 talking about the property 談論公寓財產 dialogue 3 talking about the building 談論公寓樓 dialogue 4 talking about rules and regulations 談論規章制度 dialogue 5 doing a favor for your neighbor 幫助鄰居 dialogue 6 asking a favor of your neighbor 請鄰居幫忙chapter 4 medical treatment 醫療 section 1 at the emergency room 在急診室 dialogue 1 at your neighbor’s apartment 在你鄰居的公寓 dialogue 2 at the emergency room 在急診室 section 2 at the test center 在測試中心 dialogue 1 blood work 驗血 dialogue 2 x-ray x光 dialogue 3 sonogram 超聲波圖 section 3 at the pharmacy 在藥店 dialogue 1 at the drop-off 在投方處 dialogue 2 at the pick-up 在取藥處 section 4 at the family doctor’s or specialist’s office 在家庭醫生或專科醫生的診所 dialogue 1 tooth-cleaning 洗牙 dialogue 2 tooth-filling 補牙 dialogue 3 tooth treatment 治牙 dialogue 4 tooth extraction 拔牙 dialogue 5 dentures 假牙chapter 5 transportation 交通 dialogue 1 buying a senior smartrip card 購買老年人智能卡 dialogue 2 adding value to a smartrip card 給智能卡充值chapter 6 at other public places 在其他公共場所 section 1 at the bank 在銀行 dialogue 1 opening a bank account 開銀行賬戶 dialogue 2 withdrawing money 取錢 dialogue 3 cashing a check 兌現支票 dialogue 4 exchanging for foreign currency 兌換外匯 dialogue 5 forgetting pin number 忘記密碼 dialogue 6 using an atm to withdraw cash 使用自動柜員機取款 dialogue 7 about overdraft and checkbooks 關于透支和支票本 section 2 at the post office 在郵局 dialogue 1 sending an ordinary letter 寄一封普通的信 dialogue 2 sending certified mail 寄掛號信 dialogue 3 sending an express mail 寄特快郵件 dialogue 4 sending a parcel 寄包裹 dialogue 5 holding mail 保留郵件appendix 附錄