chapter 1 ��š��ԇ the job interviewsection 1 ���ҽ�B��չʾ���Aself-introduction, show your skillssection 2 ���_�Լ��ă��ݺ��ӄ�advantages and disadvantagessection 3 ��Ƹ�@�ݹ�����ԭ��reasons for applying for the jobsection 4 ��������š�IҎ��career planningsection 5 ����˾���˽�about the companysection 6 ������н�Y����expected salary and benefitssection 7 ��ԇ�Y����after the interviewchapter 2 š������ the office newcomersection 1 ���ӽY�Rͬ��introducing yourself to co-workerssection 2 �Iȡ�k����Ʒgetting office suppliessection 3 ��Ϥ�����h��getting familiar with the work environmentsection 4 �W����˾Ҏ���ƶ�learning the company rules and regulationssection 5 ������Ӗattending training courseschapter 3 �ճ��„� daily affairssection 1 �ճ��ļ�����filing documentssection 2 �հl����sending and receiving faxessection 3 ��ӡ��ӡ�Y��copying and printingsection 4 ��˾�Ȳ��]������communicating with co-workers via emailsection 5 �l��“�j�͑�contacting clients using business emailssection 6 �����ˆ��}���������asking for helpsection 7 �挦ʧ�`����Ҫ���Hfacing mistakeschapter 4 �����M�Еr working timesection 1 ��˾�����΄�taking on a tasksection 2 �_չ����getting startedsection 3 �cͬ�œ�ͨ����communicating with your co-workerssection 4 �R�����M��reporting your progresssection 5 �Fꠅf��������being a team playersection 6 �ܵ�ٝ�preceiving a complimentsection 7 ���C���r���finishing on timechapter 5 ��ͬ����̎ getting along with your co-workerssection 1 ��ͬ��������small talksection 2 ��ͬ�¹��M���having lunch with your co-workerssection 3 ̓����ͬ�ŒW��learning from your co-workerssection 4 ����ϧٝ��giving complimentssection 5 ���r��Qì���c�_ͻsolving contradictions and conflictschapter 6 �k���Ԓ telephone communicationssection 1 �� �Ԓ���Yò���wanswering the phonesection 2 �D���Ԓtransferring a callsection 3 ��������