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許淵沖譯唐詩三百首:漢文·英語
現(xiàn)代旅游英語教程 版權信息
- ISBN：9787100055826
- 條形碼：9787100055826 ; 978-7-100-05582-6
- 裝幀：60g膠版紙
- 冊數(shù)：暫無
- 重量：暫無
- 所屬分類：>>
現(xiàn)代旅游英語教程 本書特色
本書是一本指導涉外導游員提高英語交流和會話能力、講求策略、重視文化差異的導游英語教材。全書由十三個主題、十四個單元組成，內(nèi)容涵蓋：旅游與導游、迎接賓客、去往賓館并致歡迎辭、賓館入住、行程安排、景點介紹、餐館就餐、購物體驗、娛樂活動、應付瑣事、遭遇意外、處理投訴、送別賓客并致辭等。每一單元又分成預熱問題、情景對話、實用句子、相關策略、文化差異、相關術語和練習七個部分展開。 另外，本教材的附錄很具特色，所提供的內(nèi)容全部為國際導游或外事接待人員所**、須知，內(nèi)容包括：全球旅游道德標準、英語導游資格證考試(現(xiàn)場考試)評分標準、旅游團接待計劃、賓館所用各種表格等。
現(xiàn)代旅游英語教程 內(nèi)容簡介
本書是一本指導涉外導游員提高英語交流和會話能力、講求策略、重視文化差異的導游英語教材。全書由十三個主題、十四個單元組成，內(nèi)容涵蓋：旅游與導游、迎接賓客、去往賓館并致歡迎辭、賓館入住、行程安排、景點介紹、餐館就餐、購物體驗、娛樂活動、應付瑣事、遭遇意外、處理投訴、送別賓客并致辭等。每一單元又分成預熱問題、情景對話、實用句子、相關策略、文化差異、相關術語和練習七個部分展開。 另外，本教材的附錄很具特色，所提供的內(nèi)容全部為國際導游或外事接待人員所**、須知，內(nèi)容包括：全球旅游道德標準、英語導游資格證考試(現(xiàn)場考試)評分標準、旅游團接待計劃、賓館所用各種表格等。
現(xiàn)代旅游英語教程 目錄
unit 1 tourism & tour guides
warm-up questions
situational dialogues
in the classroom
on the campus
in the classroom
helpful sentences
definitions of tourism
classification of tour guides
importance of tour guides' work
qualities for being a qualified tour guide
related strategies
tips for taking the tour guide qualification examination
cultural differences
tour-guide training
related special terms
key tourism organizations & associations
major types of tourist guides
tour guide training/education & examination
practice
unit 2 receiving guests
warm-up questions
situational dialogues
at the airport arrival lobby
at the railway arrival platform
with individual tourists
by the coach
helpful sentences
finding guests
self-introduction
giving greetings
confirming numbers of the tourists/luggage
moving out of the airport/railway station
offering help
related strategies
a full preparation for meeting tourists
cultural differences
customs for greeting people
related special terms
key tourist services/agencies in china
types of travel
tour guide's documentation & tools
airport & railway station
practice
unit 3 en route to the hotel & welcome speech
warm-up questions
situational dialogues
a welcome speech
an outline of the welcome speech
general introduction to the city
on-the-way guiding
hotel introduction
helpful sentences
asking for attention
self-introduction
introducing a person to a group
giving welcomes
expressing intentions to provide good service
giving good wishes for a pleasant stay
related strategies
a good first impression
cultural differences
names & culture
related special terms
introducing the city
introducing a hotel
practice
unit 4 checking in at the hotel
warm-up questions
situational dialogues
group check-in with reservation
fit check-in
group check-in with a room change
walk-in check-in
helpful sentences
before checking-in
registering the guest
assigning rooms to the guests
introducing service
related strategies
check-in at a hotel
cultural differences
art of speaking
related special terms
a catalog of room types
meal plans
food and beverage department
front office
housekeeping department
recreation department
practice
unit 5 itinerary planning
warm-up questions
situational dialogues
discussing a two-day tour in nanjing
……
unit 6 sightseeing ⅰ
unit 7 sightseeing ⅱ
unit 8 dining at restaurants
unit 9 shopping experience
unit 10 recreational programs
unit 11 dealing with miscellaneous matters
unit 12 dealing with emergencies
unit 13 handling complaints
unit 14 seeing off guests and farewell speeches
answers for reference
appendices
warm-up questions
situational dialogues
in the classroom
on the campus
in the classroom
helpful sentences
definitions of tourism
classification of tour guides
importance of tour guides' work
qualities for being a qualified tour guide
related strategies
tips for taking the tour guide qualification examination
cultural differences
tour-guide training
related special terms
key tourism organizations & associations
major types of tourist guides
tour guide training/education & examination
practice
unit 2 receiving guests
warm-up questions
situational dialogues
at the airport arrival lobby
at the railway arrival platform
with individual tourists
by the coach
helpful sentences
finding guests
self-introduction
giving greetings
confirming numbers of the tourists/luggage
moving out of the airport/railway station
offering help
related strategies
a full preparation for meeting tourists
cultural differences
customs for greeting people
related special terms
key tourist services/agencies in china
types of travel
tour guide's documentation & tools
airport & railway station
practice
unit 3 en route to the hotel & welcome speech
warm-up questions
situational dialogues
a welcome speech
an outline of the welcome speech
general introduction to the city
on-the-way guiding
hotel introduction
helpful sentences
asking for attention
self-introduction
introducing a person to a group
giving welcomes
expressing intentions to provide good service
giving good wishes for a pleasant stay
related strategies
a good first impression
cultural differences
names & culture
related special terms
introducing the city
introducing a hotel
practice
unit 4 checking in at the hotel
warm-up questions
situational dialogues
group check-in with reservation
fit check-in
group check-in with a room change
walk-in check-in
helpful sentences
before checking-in
registering the guest
assigning rooms to the guests
introducing service
related strategies
check-in at a hotel
cultural differences
art of speaking
related special terms
a catalog of room types
meal plans
food and beverage department
front office
housekeeping department
recreation department
practice
unit 5 itinerary planning
warm-up questions
situational dialogues
discussing a two-day tour in nanjing
……
unit 6 sightseeing ⅰ
unit 7 sightseeing ⅱ
unit 8 dining at restaurants
unit 9 shopping experience
unit 10 recreational programs
unit 11 dealing with miscellaneous matters
unit 12 dealing with emergencies
unit 13 handling complaints
unit 14 seeing off guests and farewell speeches
answers for reference
appendices
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