programme 1 concluding a contract 
passage 1 concluding a contract 
passage 2 signing a contract is not the end 
programme 2 packaging of products 
passage 1 the value of packaging and labeling 
passage 2 on green package 
programme 3 sole agent 
passage 1 a sole agent and his duties 
passage 2 how to draft a sole agent agreement�� 
programme 4 commodity inspection 
passage 1 commodity inspection 
passage 2 reinspection 
programme 5 delivery and shipment 
passage 1 on delivery 
passage 2 shipping 
programme 6 complaints and claims 
passage 1 complaints and claims 
passage 2 the best way to deal with claims 
programme 7 business arbitration 
passage 1 business arbitration 
passage 2 advantages and disadvantages of arbitration 
programme 8 business logistics 
passage 1 on logistics functions 
passage 2 fourth party logistics 
programme 9 business insurance 
passage i business insurance 
passage 2 marine insurance 
programme 10 e��commerce 
passage 1 e��commerce and its functions 
passage 2 what sells well on the internet�� 
appendix 
references