Part One Basic Concepts of Intercultural Communication Unit 1 Culture Behind Language 2 Reading 1 Language�� Thought�� Culture�� and Intercultural Communication 6 Reading 2 Language Mirrors Values 11 Unit 2 Communicating Interculturally 23 Reading 1 The Link Between Culture and Communication 27 Reading 2 Intercultural Awareness and Communication 33 Unit 3 Barriers in Intercultural Communication 47 Reading 1 Experiencing Intercultural Communication 50 Reading 2 Cultural Biases and Intercultural Communication 57 Unit 4 Intercultural Adaptation 72 Reading 1 Internationalisation and Intercultural Competences 76 Reading 2 Studying Abroad and Culture Shock 82 Part Two Intercultural Skills Unit 5 Understanding Cultural Differences 96 Reading 1 Dynamics of Intercultural Communication 98 Reading 2 Understanding Values Behind Businesspeople 105 Unit 6 Time and Culture 117 Reading 1 Time and Culture 121 Reading 2 Managing Change in a Past-Oriented Culture 126 Unit 7 Communicating Nonverbally 137 Reading 1 Defining Nonverbal Communication 140 Reading 2 Nonverbal Communication 144 Unit 8 Different Communication Styles 157 Reading 1 Ways of Reasoning 161 Reading 2 Teaching Culture�� Perspectives in Practice 167 Part Three Applications of Intercultural Communication Unit 9 Innovation and Education 180 Reading 1 Differences That Make a Difference 185 Reading 2 The Global Campus�� Challenges and Opportunities 189 Unit 10 Intercultural Training 200 Reading 1 What Are Intercultural Services? 204 Reading 2 Working Abroad and Expatriate Adjustment 209 Unit 11 Intercultural Business Communication 223 Reading 1 The Theoretical Foundation for Intercultural Business Communication�� A Conceptual Model��Part 1�� Reading 2 The Theoretical Foundation for Intercultural Business Communication�� A Conceptual Model��Part 2�� Unit 12 Public Diplomacy and Intercultu