unit 1 business trip
part �� listening and speaking
part �� reading
text a introduction to chinese visa
text b online check-in service
part �� writing: departure card arrival card
part �� cultural express: the importance of security check
supplementary vocabulary
unit 2 hotel
part �� listening and speaking
part �� reading
text a general introduction to hotel management
text b the front office
part �� writing  a hotel reservation card
part �� cultural express: what's the best choice for hotels
supplementary vocabulary
unit 3 banking
part �� listening and speaking
part �� reading
text a electronic banking
text b credit card
part �� writing: payment reminder
part �� cultural express: many ways to bank online
supplementary vocabulary
unit 4 supermarket
part �� listening and speaking
part �� reading
text a tesco
text b the department store
part �� writing: complaints and claims
part �� cultural express: factory outlets
supplementary vocabulary
unit 5 enterprise
part �� listening and speaking
part �� reading
text a introduction of apple inc.
text b how to face your fir.st day like a pro
part �� writing: a company profile
part �� cultural express: wal-mart's influence grows
supplementary vocabulary
unit 6 business contact
part �� listening and speaking
part �� reading
text a red bull gives you a business strategy
text b ten ways to handle customer'.s complaint
part �� writing: memo
part �� cultural express: how to form a business partnership
supplementary vocabulary
unit 7 automobile
part i listening and speaking
part �� reading
text a audi's new dynamism
text b you should think about a job selling cars
part �� writing: table/graph composition
part ��  cultural express: beetle - 2014 vw beetle features - volkswagen of america
supplementary vocabulary
unit 8 e-commerce