Unit 1 Introductionsandgreetings ��B�͆���1.1 Introducingyourself1.2 Sayingwhereyou'refrom1.3 IntroducingotherpeopleUnit 2 0ccupations š�I2.1 Sayingwhatyoud02.2 Telephoning2.3 FindingoutinformationaboutpeopleUnit 3 Companies ��˾3.1 Describingacompany3.2 Talkingabouttypesofbusiness3.3 FindingtheperfectpartnerUnit 4 Theplaceofwork �������c4.1 Givingdirections4.2 Talkingaboutdepartments4.3 Takinga messageUnit 5 Revision and consolidation ������얹�SummaryUnit 6 Day-to-day work �ճ�����6.1 Talkingaboutyourwork6.2 Describingroutines6.3 Likes and dislikesUnit 7 Theworkingenvironment �����h��7.1 Asking people to do things7.2 Talkingaboutstress7.3 GivingadviceUnit 8 Plans Ӌ��8.1 Discussingarrangements8.2 Malangarrangements8.3 PlanningatripUnit 9 Visits and travel �L��������9.1 Findingoutabouthotels9.2 Talkingtoavisitor9.3 AttendingbusinesseventsUnit 10 Revision and consolidation ������얹�SummaryUnit 11 Workhistory �������v11.1 Findingsomeoneajob11.2 Talkingaboutyourcareer11.3 DescribingyourfirstjobUnit 12 Fairs and sales ���ו����N��12.1 Finding out about a trade fair12.2 Talkingaboutproducts12.3 PlacinganorderUnit 13 Productdescription �aƷ����13.1 Comparingproducts13.2 Sayingwhat'sbest13.3 MakingsuggestionsUnit 14 Entertaining ��Ո14.1 Taking a guest to dinner14.2 Makinginvitations14.3 DescribingfoodUnit 15 Revision and consolidation ������얹�SummaryUnit 16 Firms and factories ��˾�͹��S16.1 Sayingwhatyou've done16.2 Visitinga factory16.3 The companyreportUnit 17 Problems,problems ���},���}17.1 Dealingwithproblems17.2 Complainingandapologizing17.3 Findinga solutionUnit 18Futuretrends δ��څ��18.1 Makingpredictions18.2 Talkingaboutthefuture18.3 ChangingthewayweworkUnit 19 Enjoying a business trip �����̄�����19.1 Finding out about a city19.2 Makingoffers19.3 ThankingUnit 20 Revision and consolidation ������얹�SummaryFiles �ęnTranscripts ���ԭ��Thanks and acknowledgements ���x��•��