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酒店英語(yǔ)口語(yǔ)-含盤 版權(quán)信息
- ISBN：9787303137381
- 條形碼：9787303137381 ; 978-7-303-13738-1
- 裝幀：平裝
- 冊(cè)數(shù)：暫無(wú)
- 重量：暫無(wú)
- 所屬分類：>
酒店英語(yǔ)口語(yǔ)-含盤 本書特色
《全國(guó)高等職業(yè)教育酒店服務(wù)專業(yè)精品系列教材：酒店英語(yǔ)口語(yǔ)》涵蓋酒店各個(gè)核心服務(wù)部門的日常工作流程，引導(dǎo)學(xué)員掌握酒店管理的基本流程、操作規(guī)則。根據(jù)行業(yè)的發(fā)展趨勢(shì)，力求教材內(nèi)容與時(shí)俱進(jìn)。情景和酒店工作人員實(shí)際工作密切相關(guān)。每單元都列舉了若干主題供學(xué)員參考，以達(dá)到舉一反三的目的。每個(gè)教學(xué)模塊后面精心設(shè)置了多種多樣的練習(xí)，兼顧對(duì)聽(tīng)說(shuō)讀寫譯能力的培養(yǎng)，以方便學(xué)員對(duì)相關(guān)知識(shí)點(diǎn)和語(yǔ)言點(diǎn)的進(jìn)一步掌握。
酒店英語(yǔ)口語(yǔ)-含盤 內(nèi)容簡(jiǎn)介
陳麗芳、王燕主編的《酒店英語(yǔ)口語(yǔ)(附光盤)》共四個(gè)章節(jié)，講述酒店前廳、客房、餐飲、康樂(lè)商場(chǎng)等內(nèi)容。每章節(jié)分Do You Know，Learning Objectiyes，Sample Dialogues，Sentence Patterns，Words and Expressions，Notes，Consolidation七個(gè)部分。內(nèi)容選材為酒店業(yè)一線服務(wù)和管理部門的各個(gè)環(huán)節(jié)，突出對(duì)話主題。本書旨在培養(yǎng)學(xué)生的英語(yǔ)口語(yǔ)交際能力，堅(jiān)持崗位導(dǎo)向原則，為酒店業(yè)培養(yǎng)能夠熟練使用英語(yǔ)交際的服務(wù)人員和中不錯(cuò)管理人才。 《酒店英語(yǔ)口語(yǔ)(附光盤)》內(nèi)容豐富、結(jié)構(gòu)清晰、實(shí)際操作性強(qiáng)，既可供高職高專旅游酒店管理專業(yè)使用，也可為酒店一線從業(yè)人員自學(xué)使用。
酒店英語(yǔ)口語(yǔ)-含盤 目錄
Basic Knowledge
Unit 1 What Is a Hotel?
Unit 2 General Expressions for Hotel Services
Chapter One The Front Office
Unit 1 Room Reservation
Unit 2 Reception
Unit 3 Concierge
Unit 4 Telephone Service
Unit 5 Business Center
Unit 6 At the Cashiers
Unit 7 Settle the Complaints
Chapter Two Housekeeping
Unit 1 Simple Chamber Service
Unit 2 Cleaning the Room
Unit 3 Laundry Service
Unit 4 Room Service
Unit 5 Other Services
Unit 6 Maintenance Service in the Guest Room
Chapter Three Food and Beverage
Unit 1 Table Reservation
Unit 2 Receiving the Guest
Unit 3 Taking Orders
Unit 4 Beverage Service
Unit 5 Serving the Guest
Unit 6 Kitchen Service
Chapter Four At the Recreation Centre and Health Club
Unit I At the Beauty Parlor
Unit 2 At the Health Club
Unit 3 Sauna and Massage Service
Unit 4 At the Hair Salon
Unit 5 At the Shopping Arcade
Appendix Commonly Used Words and Expressions in the Hotel
References
Unit 1 What Is a Hotel?
Unit 2 General Expressions for Hotel Services
Chapter One The Front Office
Unit 1 Room Reservation
Unit 2 Reception
Unit 3 Concierge
Unit 4 Telephone Service
Unit 5 Business Center
Unit 6 At the Cashiers
Unit 7 Settle the Complaints
Chapter Two Housekeeping
Unit 1 Simple Chamber Service
Unit 2 Cleaning the Room
Unit 3 Laundry Service
Unit 4 Room Service
Unit 5 Other Services
Unit 6 Maintenance Service in the Guest Room
Chapter Three Food and Beverage
Unit 1 Table Reservation
Unit 2 Receiving the Guest
Unit 3 Taking Orders
Unit 4 Beverage Service
Unit 5 Serving the Guest
Unit 6 Kitchen Service
Chapter Four At the Recreation Centre and Health Club
Unit I At the Beauty Parlor
Unit 2 At the Health Club
Unit 3 Sauna and Massage Service
Unit 4 At the Hair Salon
Unit 5 At the Shopping Arcade
Appendix Commonly Used Words and Expressions in the Hotel
References
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